Delivery

Delivery times

We normally aim to deliver orders within 2–3 days. Delivery times are estimates and may vary depending on product availability, the delivery address and the carrier used. If we become aware of a delay, we will try to keep the customer informed.

Delivery charges

Delivery charges will be displayed at checkout. Additional charges may apply for remote, offshore, non-mainland UK and international destinations.

Delivery address

Customers are responsible for providing a complete and accurate delivery address. Additional charges may apply if delivery cannot be completed because nobody is available, access is restricted or incorrect or incomplete information has been provided.

Split deliveries

Orders may occasionally be delivered in more than one shipment due to product availability or carrier arrangements.

Unavailable items

If an item is unavailable after an order has been placed, we will contact the customer as soon as reasonably possible. Depending on the circumstances, we may offer:

• Delivery when the item becomes available
• A suitable alternative
• Part delivery, with the remaining items to follow
• A back order
• A refund for the unavailable item

Questions

Call 01903 239955 or email sales@opas.co.uk. See also our Returns and Refunds policy.